How to Create a Facebook Page for Your Business

Your first step to your business’s social media presence on facebook is quick and easy.  In the five steps below, you’ll see how to create a page for your business.

1.  Log in to your personal account on facebook.  Go to Create > Page.

Select Business or Brand when asked to choose a category.

2. You’ll then be prompted to input an address, or you can click “Don’t show my address.  Only show that this business is in the City, State region.”

3.  Next, you’ll need to add a profile photo.  You’ll want to use one that can be squared, the corners rounded/cropped, and at least 170 x 170 pixels in size (which is pretty small).  We would ideally like to use our logo, but it’s not one that would work well in facebook’s profile frame:

If uploaded as is (as I did above), portions would be cropped.  If I added white space to the top and bottom so the sides wouldn’t be cropped, the logo would be very hard to see when displayed at 170 x 170 pixels and smaller.  As a result, I went with an icon version of our logo, created for purposes such as these.  White space has been added all around to accommodate the round frame. 

If your logo doesn’t work for your profile picture or you’d prefer to use a photo of yourself or some other image representative of your business, just be sure to regularly include your logo in your posts (preferably as an overlay on pictures related to the post).

4.  Next up is your cover photo, which displays at 820 pixels wide x 312 pixels tall on computers and 640 pixels wide x 360 pixels tall on smartphones.  The minimum size is 400 pixels wide x 150 pixels tall.  Since the dimensions of your cover photo will vary somewhat in different environments, a simple landscape photo is your surest best – as opposed to including your logo or other text.  (If you do go the route of including your logo or other text, be sure to include lots of white space, so the text does not get cropped regardless of the environment.) 

A Quick Note About Graphics Software:  If you’re not quite sure how to go about creating a cover photo that includes text or how to add white space to your logo, you may want to check out Inkscape (https://inkscape.org/), which is a free graphics editor that also makes a number of tutorials available:  https://inkscape.org/learn/tutorials/.

For our facebook cover, I just used the main image included on our home page for continuity purposes.

You can “drag to reposition” if desired.

5.  Finally, you’ll be asked whether you want to “invite friends to like your page,” which is recommended since pages with 10 or more likes get more engagement.  If you want to wait until you’ve been regularly posting for some time before inviting a lot of people, you can start off with a small group of your close family and friends until you get better established.

And you are done!  You have a facebook page for your business.  Unfortunately, that was the easy part.  The challenge is creating a regular posting schedule and sticking to that plan.  How often . . . ?  A number of sources cite one facebook post per day as optimal.  If you can commit to that, great.  If you feel like twice a day is better for you, just pay attention to your engagement.  If those posts aren’t getting sufficient attention, facebook may decrease your visibility and put your posts into a “spamming” category.  If you’re like us, once a week is a much more reasonable goal.  Do what works for you and your business, experimenting a little to find your optimal posting schedule.

Good luck!  Stay tuned for more posts about facebook.  If you have any questions, feel free to leave a reply below. 

The Simplest Social Media Strategy

JUST DO IT . . .

To shamelessly borrow Nike’s slogan, forward movement is the best route for small businessowners looking to broaden their marketing and branding efforts into social media.  If you’re a large company with a department or firm devoted to your marketing and branding, you likely have a person or staff of people responsible for social media, and they can analyze demographics, develop goals, create a content inventory, and schedule posts.  If that’s a feasible undertaking for your business, this web site probably isn’t for you.  Our target is the small businessowner, who is looking to embrace social media while simultaneously doing most everything else . . . which could include staffing, management, finances, strategic planning, daily operations, sales, and customer service as well as marketing and branding.  Dedicating a huge amount of time and financial investment to social media simply isn’t feasible and is frankly unnecessary in order to be successful. 

JUST DO WHAT?

So how do you move forward into this new corporate endeavor?  Focus on what you know.  For example, if you don’t have a personal twitter account and aren’t really sure what or why one would tweet, that’s probably not the best place for you to start.

We’ve recently decided now is the time to start promoting our blog content on social media.  Personally, I currently frequent Facebook and Pinterest.  Bob, the other voice of Brand Building for Small Business, frequents Facebook.  (Frequent is actually probably an overstatement, but he occasionally visits Facebook.)  Since we have real experience with these platforms, we have a pretty good idea of who else is using them without any research.  However, a quick glance at the following chart, and we can solidify our understanding of the demographics of the most popular social media platforms.

Facebook and Pinterest’s demographics sufficiently align with our target audience.  We also know from experience that our content would be an appropriate fit. . . .

“CONTENT IS KING”

What can you, on behalf of your business, contribute to social media (with the expectation that a meaningful contribution yields dividends for your business)?

At the risk of sounding repetitive . . . focus on what you know. You are likely an expert in your field.  You may have managed to generate an income selling your products or services.  You possibly generate revenue that supports a small staff of people.  Or maybe you just started out and are hopeful about the profits to come.  Regardless, you likely have a wealth of focused knowledge.

You also no doubt have a personality.  I’m sure you’ve got a pretty great one at that.  You may be clever, witty, cultured, or sarcastic.  You may be optimistic, dark, curious, or creative.  You have a voice.  Hopefully, that voice is reflected in your brand, and you can express yourself and your brand on social media, resonating authenticity with your audience.

A FEW GREAT EXAMPLES . . .

Pop-Tarts

The popular brand of toaster pastries Pop-Tarts has a Twitter account bursting with personality. . . .

Pop-Tarts’ parent company, Kellogg’s, has a more conservative brand and voice.  They have approximately 98,000 Twitter followers while Pop-Tarts has 205,000.  With a 280 character limit (up from 140 a couple years ago), a little bit of creativity goes a long way.

Wayfair

A provider of furniture and home goods, Wayfair utilizes the visual nature of their business on a platform optimal for visuals.  Wayfair has approximately 1.3 million followers on Instagram, and they most often post pictures of their products with simple captions that engage, entertain, or educate.  Many posts will lead you to the link in their bio, which ultimately leads you to shop the pictured items on their web site.

Mashable

Digital media website Mashable uses Pinterest as an outlet to reinforce brand awareness and drive traffic to their web site.  They have 58 boards, ranging in topic from “3D Printing Creations” to “WTF” . . .

Mashable has 10 million+ monthly viewers on Pinterest.

A JOURNEY WITHOUT A MAP

Let’s say you glean some inspiration from these social media giants, and you create accounts for your business on the platforms you frequent; you begin regularly posting content – at least once per week – that is optimal for that platform (based on your personal experience), your products or services, and your unique brand; you promote your social media presence as part of your brand on all advertisements, correspondence, etc.; and little by little customers AND potential customers start following you.  Fantastic!  What now?

According to Comm100, some commons social media goals are to:

  • Connect with Customers
  • Increase Brand Awareness
  • Drive Traffic to Your Website (directly from social media and indirectly by enhanced search engine results)
  • Generate Sales and Leads
  • Boost Brand Engagement
  • Increase In-Person Sales
  • Build a Community
  • Improve Customer Service

While one or two items on this list may be more important to you than others, all of the goals are worthwhile in some respect.  See what develops for you as time goes on.  You may find that your most useful outcome of social media is invaluable market intel that comes from the comments on your product posts that you originally hoped would generate sales.  Or perhaps people start leaving reviews for you on Facebook, which become an important tool in converting leads into sales.  Maybe you find that you get complaints via social media that provide an opportunity for you to offer outstanding customer service in a very public way.  Navigating without a roadmap means you need to pay attention to your journey.  Try to find an opportunity in the issues that arise.  Be open to suggestions.  Think of creative ways that you can utilize and expand upon the positives you encounter.  Grow and evolve.  And be patient.  Good luck!

P.S.  Read more as we begin our social media journey on Pinterest and Facebook.